Appeals Policy and Procedure for Learners

Policy Statement

The Institute of Hair & Beauty is committed to ensuring a fair and transparent process for learners who wish to appeal academic or administrative decisions. This Appeals Policy and Procedure outlines the steps and guidelines for learners seeking to challenge decisions affecting their academic standing or overall learning experience.

Scope

This policy applies to all learners enrolled at The Institute of Hair & Beauty by Blow Academy.

Grounds for Appeal

Learners may submit an appeal on the following grounds:

  • Procedural irregularities during the assessment process.

  • Misapplication or misinterpretation of academic regulations.

  • Failure to consider relevant evidence during decision-making.

  • Discrimination or bias in the assessment process.

  • Other extenuating circumstances that significantly impacted academic

  • performance or participation.

Procedure

Informal Resolution

Learners are encouraged to attempt an informal resolution first by discussing their concerns with the relevant faculty member or administrative staff. If the issue remains unresolved, learners may proceed to the formal appeal process.

Submission of Formal Appeal

Learners must submit a written appeal to the Academic Appeals Committee within 10 working days of receiving the decision they wish to appeal. The written appeal should clearly state the grounds for appeal, provide supporting evidence, and suggest the desired outcome.

Academic Appeals Committee Review

The Academic Appeals Committee, consisting of impartial faculty members, will review the appeal. The Committee may request additional information from the learner, relevant faculty, or administrative staff. The decision will be communicated to the learner in writing within 15 working days of receiving the appeal.

Outcome

The Committee may uphold the original decision, modify the decision, or remit the matter for further consideration. The decision of the Academic Appeals Committee is final.

Confidentiality

All information related to the appeal will be treated with the utmost confidentiality, adhering to data protection regulations.

Appeals Record Keeping

A record of all appeals, including the nature of the appeal, decisions, and supporting documentation, will be maintained by the Academic Appeals Committee for audit and transparency purposes.

Monitoring and Review

This Appeals Policy and Procedure will be reviewed annually to ensure its effectiveness and compliance with any regulatory changes. Learners will be informed of any updates or revisions.

This policy aims to safeguard the rights of learners at The Institute of Hair & Beauty by Blow Academy and uphold the principles of fairness and equity in academic decision-making.